How come it can take days for questions to appear in the KB?

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Since we had multiple issues with Spam and bots in the past, all queries need to be published by a moderator. Depending on the nature of the question, this can take anywhere between a couple of minutes (like in this case) to a couple of days. In the latter cases (which should actually be the minority of cases) this usually has to do with a member of the moderator team needing to contact one of the developers. Depending on the availability of the developer in case, this can take a while.


Sep, 2013 - Permalink

Thanks - Good to hear your keeping things nice and tidy around here!

Any news on: "Change Port of XML/HTTP sensor (Web Service)" [not yet published] Subscribed on Sep 13, 2013 4:47:14 PM


Sep, 2013 - Permalink

The thread has been forwarded and we are waiting for information. I will publish the thread and we will get back to it once the relevant information has been forwarded to us.


Sep, 2013 - Permalink