I just downloaded the free trial & I am having issues with making a connection. This is my first time using/trying this program - so I am not sure what it takes for it to connect. My guess & from what I read, it is suppose to be automatic? I have it loaded on a Windows 7 64 bit. In the Network Monitor window, right now, it is sitting stalled "Not Connected (PRTG Server is starting.)" Earlier, when it was attempting to connect, it would fail & give the option to retry the connection. I have did a lot of researching on Port Forwarding - thinking that was the issue. I tried - not 100% sure what I was attempting to set in my router. Still no luck. I do have a Windows Firewall - but I don't THINK that is causing the issue - because generally it pops up a warning window. Also, I do run Team Viewer - I have tried turning it on & off. The only difference I see is when my browser window opens when I click Enterprise Console - it says something about Team Viewer & that I need to open port 80 in advanced settings.
Anyway, I look forward to your reply!
Article Comments
Hello,
Thanks for your response.
My reply is 'no'. Assuming I did it correctly to reach PRTG via web browser (my case, I used Chrome), I clicked the 'PRTG Network Monitor' shortcut. My comes back with this error: This site is running TeamViewer.
Free Port 80 for other applications in advanced settings.
Does this help? I am really interested to get this working.
Thanks.
May, 2012 - Permalink
I'm afraid this does not help, please send some screenshots showing this with an email to support@paessler.com. thank you.
May, 2012 - Permalink
Try opening the prtg server administrator on your core server and change the listening port to something else, then when put the address for the server in a web browser put it in as follows: http://[your address here or 127.0.0.1(If from the core itself)]:(Whatever port you told it to listen on.
Sep, 2013 - Permalink
Hello,
can you access PRTG via a webbrowser on the very machine it is installed?
best regards.
May, 2012 - Permalink