custom lookup value of "none" display icon

Modified on 2025-06-10 14:09:37 +0200

I have the following simple lookup definition for some custom SNMP sensors.

<?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="oid.honeywell.globaltracking.meolut.status" desiredValue="0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="PaeValueLookup.xsd"> <Lookups> <SingleInt state="None" value="0"> Unknown </SingleInt> <SingleInt state="Warning" value="1"> Warning </SingleInt> <SingleInt state="Error" value="2"> Critical </SingleInt> <SingleInt state="Ok" value="3"> Ok </SingleInt> </Lookups> </ValueLookup>

Ok, Warning and Error states display with their respective green, yellow and red icons. However, a state of 'None" seems to be represented using the same icon as Ok. This is with PRTG version 13.3.5.2793.

Is there some configuration item I am missing somewhere?

TIA.

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Unfortunately this status in the lookup field will trigger no status change for the sensor as defined in the manual = "None ("None" will trigger no status change)." The unknown status for PRTG is reserved for when a sensor cannot contact the device at all due to network issues or sensor issues so this cannot be used with custom lookups.

Aug, 2013 - Permalink

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custom lookup value of "none" display icon

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.