Historc Data: Start button missing for read-only users

Modified on 2025-06-10 14:09:46 +0200

Hi there,

We just upgraded our PRTG installation to newest version (13.3.5.2794). Since that upgrade we noticed, that read-only users are missing the 'Start'-button to generate reports in the Historic Data tab of a sensor.

We know for sure, that these users had the button in earlier versions. Did something change, which we are not aware of? What can we do, to get the button back for those users?

Thanks for your reply.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

This was an issue that we found and have since fixed. Currently the fix is in our preview version and will be in the next stable release.

Aug, 2013 - Permalink

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Historc Data: Start button missing for read-only users

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.