If I like to use PRTG as a service provider, I need to have displays which run the whole day and show me alarms overall customers. I don't want for every customer a display to separate the alarms. So therefore the alarm maingroup is a good thing, but if I like to hide some alarms from specific customers I can't do that, can I? If not, it would be great, if your software team can add a function to devices or groups, which allows to hide alarms at alarm main group.

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The only way that you can "hide" sensors or alarms from other users would be to put them in specific user groups and then only give the group access to the sensors that you want them to see.

Then if one of the sensors that is not in their group goes into an alarm state, they wouldn't see it. If one of the sensors you want them to see goes into an alarm state, it will show under their alarm group.


Aug, 2013 - Permalink