Solutions

Showing alarms of known down devices

Modified on 2025-06-10 14:13:21 +0200

We have a couple of devices that we know are not always on. We have setup notifications to alert us if the device has been down for a full 2 days. However an alarm appears straight away on the alarm screen. Is there any way of making the alarm only appear after the 2 day down time like the notification?

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Hi,
I'm afraid this is not possible, sorry. PRTG's notifications can be modified to trigger only after a certain time but it is integral part of the architecture that PRTG shows a sensors as down when there is an error or the target device is not available.
Best regards

Jul, 2013 - Permalink

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Showing alarms of known down devices

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.