Installation of PRTG on a machine with IP's

Modified on 2025-06-10 14:13:47 +0200

We are an ISP and I use PRTG to monitor my Radio distribution network which we have set up on 10.x.x.x . We also monitor our Client Edge routers which have been allocated Public IP addresses. I am getting a lot of false alarms, PRTG showing equipment to be down when they are in fact up. Any suggestions.

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What kind of issues or errors are you seeing? Often systems going into down states can be the result of bad network connections or the server not responding in a timely fashion but without knowing more, it's hard to say where to start. Also, lowering scanning intervals is somewhat useful as well to allow for the monitored devices the chance to respond.

Jul, 2013 - Permalink

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Installation of PRTG on a machine with IP's

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.