I've insatalled the WMI Exchange Server sensor on my Exchange 2010 server and I see data in most of the performance counters as expected, but my MSExchangeIS: Active User Count remains at zero.

Article Comments

Hi Justin,

unfortunately the requested counter does not contain a value anymore. It is frozen to 0. Please use a WMI-Custom Sensor until we have fixed the sensor to retrieve another counter.

Please refer to How do I create a WMI Custom Sensor? (Topic 2743) in our knowledge-base for examples creating the sensor.

The query to be placed in the wql-file is 

SELECT ActiveUserCount FROM Win32_PerfRawData_MSExchangeRPCclientaccess_MSExchangeRPCclientaccess

Kind Regards


May, 2013 - Permalink

Hi,

since the current stable (13.2.3.2284/2285) you get some additional sensors offered during creation of the exchange-sensors that will cover the new values.

The affected WMI-Classes are:

  • from 'MS Exchange RPC Client Access'
    • Active User Count
    • User Count
    • Connection Count
  • from 'MS Exchange OWA'
    • Current Unique Users
    • Average Response Time

Kind regards


Jun, 2013 - Permalink