I have setup the following notification:

  • When sensor is Down for at least 120 seconds perform Test Notification
  • When condition continues for at least 300 seconds perform no notification and repeat every 0 minutes
  • When condition clears perform Test Notification

But I am receiving emails like this:

Sensor SSH Disk Free 96 (SSH Disk Free) Status Up (Downtime: 99 s)

Where Downtime is clearly bellow 120s.

Is there something I'm not getting or is something not working correctly?

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

The notification you are getting is not the down notification but the "When condition clears" notification - as such this is correct and functioning as designed. Basically, if the sensor had been down for 120 seconds, you would have also received a down notification. This way, however, you only get the condition cleared notification, seeing the sensor cleared the down state.


Jun, 2013 - Permalink