after a recent upgrade to 13.2.3.2166, our users (with IE8) cannot load the graphs anymore in the maps. what can I do to solve this? the error is: (I blanked out the ip.adress) Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET4.0C; .NET4.0E) Timestamp: Wed, 29 May 2013 10:52:01 UTC

Message: Object doesn't support this property or method Line: 9897 Char: 2 Code: 0 URI: http://***.***.***.***/javascript/prtg.js?version=13.2.3.2166+&language=en

Article Comments

Hello,

IE 8 is no longer supported, sorry.

please see the PRTG version History

https://www.paessler.com/prtg/history/stable#1896-issues

April 22nd 2013 - Version 13.2.3.1896/1897 [Stable]

Changed [Browsers]: Internet Explorer 8 is not supported any more at all (it happened to work before with PRTG's Mobile Web GUI, but officially we dropped IE 8 support long time ago)


May, 2013 - Permalink