In Enterprise Console on some "2 days" Graphs i see no graphics. In Web browser i see warning:"Scan interval is longer than averages. Data is displayed with dots."


Article Comments

Hello,

the 2 day graph is using 5min averages. What is your scanning interval for the sensor?

And what kind of sensor is it? What are you monitoring?


May, 2013 - Permalink

>>What is your scanning interval for the sensor? Default (10 minutes)

>>And what kind of sensor is it? What are you monitoring? "Disk Free" "Memory" "Pagefile Usage" "WMI Uptime"


May, 2013 - Permalink

any comments or bugfixes?


May, 2013 - Permalink

Hello,

on the PRTG Server please open the PRTG Server Administrator Tool,

go to the Memory Usage tab and select to recalculate cached data.

This can take a while, depending on the amount of data and sensors.


May, 2013 - Permalink

>>go to the Memory Usage tab and select to recalculate cached data.

it did not help


May, 2013 - Permalink

hello,

did you already try the EC on a different PC? Do you have the same issue there?


May, 2013 - Permalink

I tried the EC on the server and my PC. There is the same issue.


May, 2013 - Permalink

Hello,

can your PRTG web interface be accessed from outside, so that we can take a look at this ourself?

If so, please send the URL and login credentials to

support@paessler.com


May, 2013 - Permalink

If it can not be accessed from outside,

please send some screenshots of a graph that shows no data.

Send a screenshot from the EC and the web interface of the same graph.


May, 2013 - Permalink