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Core Probe disconnected

Modified on 2025-06-10 14:27:28 +0200

We had to change the IP address of our PRTG Server now the Server shows the core probe and all associates groups as being disconnected. We already tried the MAC lookup fix in the registy and rebooted the server.

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Did you reboot the system after changing the IP address so all services use the new IP?

Did you check the connection settings of the local probe (in the probe admin tool of your PRTG server), do they show the correct data.

If both tips don't help please contact Paessler support and send us your probe and core logs.

Mar, 2013 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Core Probe disconnected

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.