Hello!

I have created multiple custom sensors. Until a while ago I've just copied them into the exe folder and I could use them in the webinterface right away.

Since then two PRTG updates took place. Now I've added a new sensor - but it does not appear in the webinterface. I've waited - and to test I've renamed another and deleted yet another sensor. None of these changes appear in the webinterface.

Different browsers, clearing cashes etc. did not help. I'm sure restarting the PRTG server could help but that's not really feasible. Is there a way to force the PRTG server to refresh the custom sensors?

Thanks!

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

which exact version of PRTG are you running? Can you please upload a few screenshots showing the issue? Or send them to us via email to support@paessler.com?

best regards.


Feb, 2013 - Permalink