We decided to test the new update available 13.1.1 for PRTG on stable channel, it was applied to our staging instance on PRTG. After the update was complete, i browse to the web interface and noticed that the "setup" tab/button is missing. Was it removed completely or just placed somewhere else? without the setup tab how can i browse to add new users to test? Or does this have to do with the free version update, because that is what we are running on the staging server (the free version).

Our Production instance will be updated after some clarification is done on this issue, just in case.

Thanks in advance.

Article Comments

Which precise channel are you using? Please forward us a screenshot of what you see to support@paessler.com, with a reference to this thread.


Feb, 2013 - Permalink

After sending this question, i went back to the PRTG web interface and realized that after the update was performed i was not using the admin account. So this item was a permissions issue on my end. Since i dont have the same permissions with my regular credentials as the PRTG admin account, I could not see all the tabs.

Thanks for your time and sorry about that.


Feb, 2013 - Permalink