iPRTG works fine when connected to a wireless AP inside the network but fails with a "The request timed out" and Error Loading Data [-1001] outside of the network. PRTG is configured for external access by that I mean I can access the PRTG web portal from out side of the network. I spent the $11.99 and it's worthless if I can't get it to work from outside of the netwok. Please advise.
iPRTG
Modified on 2025-06-10 14:31:14 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
what are the settings in iPRTG to connect to your PRTG Server? Can you maybe send us a screenshot showing them via email to support@paessler.com?
best regards.
Feb, 2013 - Permalink