Hi,

I have a problem when I try to add a Citrix XenServer Host sensor. The rest of sensors work well, only I have an error with Citrix sensors. I have done the following guides: https://www.paessler.com/knowledgebase/en/topic/1043-my-wmi-sensors-don-t-work-what-can-i-do

But I couldnt solve it. Any idea?

Thanks.

Article Comments

Hello,

I'm afraid the Citrix Sensors are not WMI Based, so these tips won't really help. However, can you please upload a screenshot showing the "error" you get when you try adding a Citrix Host sensor?

best regards.


Jan, 2013 - Permalink

Hello, thank you very much for your answer. Here's the capture.

Image description


Jan, 2013 - Permalink

I apologize, but could you please switch your PRTG to English language, then try adding the sensor again, and then send us a screenshot (that is a bit larger, and better to read, sorry) via email to support@paessler.com?

thank you!


Jan, 2013 - Permalink