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site geo-location is incorrect

Modified on 2025-06-10 14:34:31 +0200

We have a site location denoted by UK postcode. However, the location shows up in Geomaps, conected to Map-Quest as being off the coast of Africa.

We have assigned another group the same postcode and it's location shows correctly.

Why is this and how do we correct it?

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This is resolved in the latest Stable release: December 11th 2012 - Version 12.4.7.3506/3507 [Stable] Bugfix [Core]: New geographical locations could not be resolved (the external geocoding API, which is used by PRTG, has changed)

Dec, 2012 - Permalink

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site geo-location is incorrect

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.