Hi,

I had already installer the PRTG monitor, but my license expired. No I had download the last comercial version.

Paessler seller, allow me another trial license, but I can´t enter it in the Prtg Server Administrator. The spaces allowed to write the user and the license appear grey and don't let to write anything.

What can I do?

Thanks. Nicolás Avila.


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

hello,

if the trial installation on the PC is more than 100 days old, the trial period expired permanent, sorry.


Dec, 2012 - Permalink

Thanks.


Dec, 2012 - Permalink