I was wondering if any one could shed some light on a problem I'm having with the Geo Maps. I Have been test out PRTG for the last 5 days and I have managed to set up everything the way I want it apart from the Geo Maps. I can't get the nice Icons on the map due to being forced into using Google maps. This is the only one i can get to work and I was wondering if any one else is having this problem or knows what I am doing wrong.

Many thanks

Latham

Article Comments

Hi,
to use the other Geo Maps provider than Google, the PRTG server needs access to the internet, to at least the addresses mentioned here.
When the PRTG Server can access the mentioned domains, the Geo Maps should be shown.
Best regards


Nov, 2012 - Permalink

Does this work over proxy? OR do I have to work around that?


Nov, 2012 - Permalink

Hi,
this depends on the version of PRTG you are using. In version 12 we introduced a proxy function which will also work with the geo maps.
To enable the same please go to Setup | System & Website | section Proxy Configuration.
In earlier version I'm afraid this won't work.
Best regards


Nov, 2012 - Permalink

I'm not able to launch GeoMap. I have inserted new Geo API Key under system & website. Also I have the latest version of PRTG v 9.2.0.2176. Did try to google and advice from it is to add a system object. That's confusing steps...


Nov, 2012 - Permalink

@briangoh: Please try first updating to the most recent version of PRTG 12.4.6.3230. If this is not possible, please try switching the PRTG web interface to SSL and make sure the geo maps are enabled at all (Setup | System & Website | section Geo Maps) .
Best regards


Nov, 2012 - Permalink