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Error during working in PRTG

Modified on 2025-06-10 14:39:11 +0200

After the update to the most recent version of PRTG iam getting this error:

Connection with PRTG Server has been lost.

URL:/api/public/testlogin.htm failedtwice(PE1114,timeout,timeout)

Iv tryed to find out what is going on in the logs of PRTG but this does not show why this error is here.

Hope u can help me out.

Kind Regards,

Shara

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

where are you seeing this error?

Nov, 2012 - Permalink

in the main device screen of prtg web

Nov, 2012 - Permalink

Hello,

please send a screenshot to support@paessler.com

Nov, 2012 - Permalink

i guess u mean supportpaessler.com?

Nov, 2012 - Permalink

support@paessler.com was meant

Nov, 2012 - Permalink

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Error during working in PRTG

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.