Any new AD user cannot login to the PRTG WebUI. Is there a way to fix this?
Active Directory login not working for new users
Modified on 2025-06-10 14:39:23 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
just to check, the according Active Directory user group is linked with a PRTG User group already, and a newly added user (in the Active Directory) can't login to PRTG? What do you need to do then that it succeeds? Simply wait? Restart PRTGs Services?
best regards.
Oct, 2012 - Permalink