How do you configure the cloudwatch sensor to monitor a RDS database?

I have entered the AWS access ID and secret access keys, selected the Relational Database Service (RDS) from the list of options, selected the correct region, and entered the RDS database endpoint into the Instance box.

The first poll (5 minutes) comes back with "No instance with the given name" error message

Article Comments

Hello,

which exact version of PRTG are you using?

best regards.


Oct, 2012 - Permalink

Version is 12.3.1.2419


Oct, 2012 - Permalink

Can you please update to the latest version 12.3.4, and check if the issue persists there?


Oct, 2012 - Permalink

12.3.4?

12.3.3.2854 is the latest version that is showing as available for download. This has been installed, and the problem still remains.


Oct, 2012 - Permalink

Hi,
the latest available version of PRTG directly from the website is PRTG 12.4.4.3099 and the same can be downloaded from your account our Customer Center. A manual upgrade might be necessary as the auto-update was not pinted to this version yet.
Best regards


Oct, 2012 - Permalink

Just installed 12.4.4.3099 - problem solved. Thank you.


Oct, 2012 - Permalink