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How do I change email encoding type

Modified on 2025-06-10 14:41:20 +0200

I need to change the email encoding type. Currently it is defaulted to UTF-8, but due to the technical limitations on the other side of an automated system in our NOC I need to change the encoding type to us-ascii. I searched the install directory for that text but didn't find anything that corresponded to the email template. Is there a configuration that I can edit to change this? I found several xml documents that aren't tied to the email that I could change if I wanted to, and did, but did not change the outbound email type.

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hallo,

this is hard coded into the software at the moment and can not be changed, sorry.

Oct, 2012 - Permalink

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How do I change email encoding type

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.