What antivirus exceptions should be in place for PRTG?

Modified on 2025-06-10 14:41:24 +0200

Need to know what folders/files/services I need to exclude from real-time protection so the antivirus product I am using doesn't affect the performance of PRTG. Thanks for any help you can provide.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

the PRTG program folder should be enough.

However, depending on the product you're using, you may also need to add the paessler.com domain to the allowed list of your web access protection in order to use the automatic update. For details, please see: Read time out during software auto-update of PRTG. What can I do?

Sep, 2011 - Permalink

Thanks for your help.

Sep, 2011 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

What antivirus exceptions should be in place for PRTG?

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.