Need to know what folders/files/services I need to exclude from real-time protection so the antivirus product I am using doesn't affect the performance of PRTG. Thanks for any help you can provide.
What antivirus exceptions should be in place for PRTG?
Modified on 2025-06-10 14:41:24 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
the PRTG program folder should be enough.
However, depending on the product you're using, you may also need to add the paessler.com domain to the allowed list of your web access protection in order to use the automatic update. For details, please see: Read time out during software auto-update of PRTG. What can I do?
Sep, 2011 - Permalink