Hi,

I have two folder sensors acting strangely. If I have "Check of File Ages" set to "Do not check," PRTG properly retrieves file ages. However, if I set it to "Show Error if older," the sensor does not retrieve any data and only shows an error.

To be clear, the sensor goes into an error state not because the file is too old, but because it can't retrieve file age info. That makes no sense since the sensor is clearly able to retrieve file age data so long as it's not asked to evaluate the files' ages.

Kinda thinking this is a bug. We're on 12.3.3.2855.

Thanks, James

Article Comments

Hello,

can you please upload a few screenshots showing the issue?

best regards.


Oct, 2012 - Permalink

This was apparently a misunderstanding on my part. I didn't realize that when the file age is too old, the sensor data would show "ERROR" instead of the actual file age. I think that behavior is strange - the age should be shown regardless - but the check itself seems to be OK.

That said, is there a way to check if the NEWEST file is NO OLDER THAN xx days?

If I understand correctly, we can check if the OLDEST file is OLDER than xx days, or if the NEWEST file is YOUNGER than xx days. I'm trying to monitor a backup that runs every 24 hours, so I only care if the newest file is older than 24 hours since that would mean the backup didn't run.

Thanks for your help.


Oct, 2012 - Permalink

It may be easier to use the Channel-Settings to do this with the Oldest and Newest File Channel, even though you would need to enter seconds there.


Oct, 2012 - Permalink