Dear,

i just created some user accounts with read/write access in PRTG for access. but when I tried those accounts, it gives me message Your login has failed. Please try again!

could some help me in this. best regards,

Article Comments

user name and password is case sensitive! Did you check that?


Sep, 2012 - Permalink

yes, i have created 4 new accounts but unfortunately all have the same issue.


Sep, 2012 - Permalink

yes, I have created 4 accounts and all have the same issue.


Sep, 2012 - Permalink

can we take a look at your PRTG web interface from outside to see for ourself?

please reply to

support@paessler.com

and add the information to this KB thread.


Sep, 2012 - Permalink