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Knowledge Base access

Modified on 2025-06-10 14:42:31 +0200

Good PRTG Team,

I have problems to access the Knowledge Base. I can only see the first site if I select site 2 the page is blank. Is this an know error?

Thanks & Brgds Markus

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Hi, yes, this is a known bug and we are working on it. You should not encounter this behavior when you are searching while logged in.
Best regards

Sep, 2012 - Permalink

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Knowledge Base access

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.