Can't add multiple users to new user group

Modified on 2025-06-10 14:42:55 +0200

I have created a new user group, and am trying to add multiple new users to the group. Under System Administration > User Groups, I click the "Add Multiple Users to a User Group" button. I'm then presented with a pull-down menu to select the user group to add the users to. However, the new group I have just created does not show up in the pull-down menu. What step am I missing to get my new group to show up in the list?

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Sorry - it is a bug - we forwarded it to our development team and in one of the next releases of PRTG this will be fixed.

Meanwhile, please use Mozilla Firefox; or simply press F5 in Google Chrome browser to see the new group.

Sep, 2012 - Permalink

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Can't add multiple users to new user group

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.