I need reinstall on my new server vmware and i dont have any idea where i saved the license.
Someone help me where can retrieve that?
Thanks a lot
How do I recover a lost licence key for PRTG Traffic Grapher 6?
Modified on 2025-06-10 14:46:01 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Dear Neilson,
please log in to our customer service center at https://service.paessler.com/en/login/. For customers with an active maintenance contract, the license key is shown there.
Please note that we do not offer technical support for PRTG 6 any more. We strongly recommend you update to the latest PRTG version in order to obtain the latest features and profit from our technical support.
For more details about updating, please see PRTG Manual: Update From Previous Versions.
Best regards
Aug, 2012 - Permalink