The upgrade notes has the following statement: "WMI Service" Sensors Might Not Work

If you're currently using the WMI Service Sensor to monitor machines running on Windows 2008 R2, those sensors might not work any more after updating to version 12. They might show the following error message: Class(es) not found: "Win32_PerfRawData_PerfProc_Process"

Customers reported this error only when monitoring systems running on Windows 2008 R2. We're currently working on a fix for this.

Is this still an issue or has it been fixed?

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

This is still an issue and we're still working on it.


Jun, 2012 - Permalink

Is still an issue or is a bug fix available in the meanwhile? The latest release notes are no explicitly saying this is solved.

Many thanks in advance for clarification.


Jul, 2012 - Permalink

The issue with the WMI Service Sensor is fixed since 12.2.1.2211


Jul, 2012 - Permalink