new user, login, fail Added new user with user name and password. Getting the message: Your login has failed. Please try again! - User is active.


Article Comments

Hello,

are these users coming for an Active Directory integration of your PRTG? Or normal PRTG users? Just to check, are you aware that the password-checks are case-sensitive?

best regards.


Jan, 2012 - Permalink

I am having the same issue,,, even added user to admin group,,,

(userid is not active directory synch)


Jun, 2012 - Permalink

Hi,
what precise version of PRTG are you using?
Best regards


Jun, 2012 - Permalink