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AutoUpdate stalled

Modified on 2025-06-10 14:49:37 +0200

Autoupdate has stalled on: Update download in progress... 71 of 89 MB

I am upgrading to latest version from 9.2.0.1296

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Hi,
if the auto update does not work, please perform a manual upgrade instead. Please download the installer from your customer account and just run the same on the machine where PRTG is installed. All your data will be kept during this process.
The auto-update function should work in V12 again.
Best regards

Jun, 2012 - Permalink

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AutoUpdate stalled

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.