Hello Paessler support,

I have configured audio alarm when a sensor down successfully in PRTG Window applicartion. However, the audio alarm just plays one time around 2 seconds. IMO, it should be better if the audio alarm play continuously until the sensors is acknowledged. Is there a way to configure?

Thanks in advance.

Article Comments

Hi there,

this is not possible. However, the Desktop App will play the whole audio file. Therefore, if you want to have a longer sound notification, you can use a sound file with a longer duration.


May, 2020 - Permalink

Hi Moritz,

Thank you for your confirmation. I think it should be better if Paessler could add this feature in the next updates. It is very useful for our operation.


May, 2020 - Permalink

Hi there,

In this case, please create a feature request. If enough user votes for the request we will add it to our pipeline.


May, 2020 - Permalink

Hi,

the sound when an alarm apears will be played every thirty seconds until is acknowledged (like tienngo requested), but I want the sound just once to be played for a new alarm...is this possible?

Best regards, Daniel


Oct, 2021 - Permalink

Hi Daniel,

The alarm is indeed triggered when the page is refreshed or while navigating in PRTG. I'm afraid that there is no option to modify it at the moment. Therefore, I invite you to open a feature request for it by following the guide provided by my colleague above.

Regards.


Oct, 2021 - Permalink