My PRTG server is showing Local probe Disconnected message. I've already tried with NoMacScan registry modification, but with no results. The service PRTG Probe Service hungs in stopping state
How can y solve it?
Thanks,
Regards
Article Comments
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Hello,
Thank you very much for your KB-Post. Can you please try a full system reboot of the host machine? If after the reboot, the Local Probe is still disconnected, please forward us a Support Bundle including the system log files for analysis.
This can be done via the "Contact Support" ribbon in the lower right corner of the web interface.
Please refer to this KB-Thread when submitting the Bundle.
best regards.
Mar, 2016 - Permalink