Solutions

Map Refresh Failed

Modified on 2025-06-10 14:54:46 +0200

I keep on getting a Map Refresh Failed error for all of my Maps. I'm not sure why ?

I have added &interval=30 at the end of the Map URL but unfortunately nothing has changed.

Currently using Chrome or Firefox

Latest version of PRTG PRTG Version PRTG Network Monitor 21.3.69.1333 x64

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Hello there,

Thanks for your KB post.

Here is one of the reasons why the Map Refresh Failed: https://helpdesk.paessler.com/en/support/solutions/articles/82902-map-refresh-keeps-failing#reply-288552

Is this happen to an existing map? Are there any changes in your PRTG?

With kind regards,
Chan Siau Hen
Technical Support Team, Paessler AG.

Aug, 2021 - Permalink

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Map Refresh Failed

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.