After updating to PRTG 21.3.69, my SNMP sensors show the Down status and SNMP error 2011. What is causing this issue?
After updating to PRTG 21.3.69, my SNMP sensors show SNMP error 2011
Modified on 2025-06-10 14:56:02 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
This article applies as of PRTG 21.3.69
SNMP sensors show SNMP error 2011 after PRTG update
Issue: SNMP sensors show the Down status and SNMP error 2011. Summary:
Our investigation showed that this is caused by the fact that the latest updates for the Visual C++ Redistributable Package are missing on the probe system.
Solution:
Aug, 2021 - Permalink