Hello,
We have a new PRTG cluster but we are unable to change the prtgadmin password on the slave server. Is there are special procedure we have to follow?
Regards,
Rick
Change admin password on slave server
Modified on 2025-06-10 14:58:44 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Dear rickdohmen,
Thank you for your KB-post.
The procedure to change the password for the user prtgadmin is the same on a standalone Core Server, on a Master Node and on a Failover Node. However, this needs to be done on every node, where you want to change this password. Otherwise it will remain on the default password.
For Master nodes and Standalone Server only
This can not be done on the Failover node as long as it is in read-only mode. So here, it's possible to reset the password from "prtgadmin" to a randomly generated password "only".
Best regards,
Sven
Feb, 2017 - Permalink