Hello, we have developed an application,
that parses and evaluates the REST API XML.
Recently, the PRTG server refuses the connection of the PHP server.
Where can I enter the IP of the server so that the application
work again?
PRTG version: 21.2.67.1562+
Article Comments
Hello,
You do not need to enter the IP of the server anywhere in PRTG. As long as the server is able to reach and connect to the PRTG Server, the API should work as well (assuming you are using correct credentials within your API call).
If this is the case and the issue persists, feel free to send us screenshots of the issue, the API Call you are using, as well as log files from PRTG to support@paessler.com so we can take a closer look.
May, 2021 - Permalink
Hello,
You do not need to enter the IP of the server anywhere in PRTG. As long as the server is able to reach and connect to the PRTG Server, the API should work as well (assuming you are using correct credentials within your API call).
If this is the case and the issue persists, feel free to send us screenshots of the issue, the API Call you are using, as well as log files from PRTG to support@paessler.com so we can take a closer look.
May, 2021 - Permalink