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Microsoft 365 Status sensor

Modified on 2025-06-10 15:03:49 +0200

Hello,

I'm trying to setup the "Microsoft 365 Advanced Status" sensor on my PRTG setup, but I got this error message :

The sensor could not connect to the server. Connection failed: ChilkatLog: Connect_Socket: ChilkatVersion: 9.5.0.84 Component successfully unlocked using purchased unlock code. clsSocketConnect: hostname: login.microsoftonline.com port: 443 tls: True maxWaitMs: 5000 socket2Connect: connect2: connectImplicitSsl: connectSocket: connect_ipv6_or_ipv4: timeout waiting for connect to complete; timeoutMs: 5000 failedWaitToConnect: Socket operation timeout. --connect_ipv6_or_ipv4 --connectSocket --connectImplicitSsl ConnectFailReason: Timeout A few possible causes for a connection timeout are: - The remote host is not reachable (perhaps a firewall is blocking the connection on the remote end). - Your ISP is blocking the outbound connection (this is common for SMTP port 25). - If your timeout is too short

My PRTG probe is behind a proxy server

I already tried to specify the proxy globally for winhttp, but it's not working. The proxy is also specified for the PRTG global installation

How can I unlock the situation please ?

Thank you :)

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi Alexandre,

Unfortunately, the sensor cannot be operated via the proxy. The reason for this is that the proxy is only used for our HTTP sensors.

Therefore, I am sorry to inform you that you cannot use the sensor via a proxy.

Kind regards

Felix Wiesneth - Team Tech Support

May, 2021 - Permalink

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Microsoft 365 Status sensor

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.