I use custom text mail format in the notification with only %trapmessages. It worked fine and the format was the following: Bindings:

SNMPv2-MIB::snmpTrapOID.0 = SNMPv2-SMI::enterprises.27894.9.1.2.2
SNMPv2-SMI::enterprises.27894.9.1.2.3 = 0
SNMPv2-SMI::enterprises.27894.9.1.2.4 = 0
SNMPv2-SMI::enterprises.27894.9.1.2.5 = 255
SNMPv2-SMI::enterprises.27894.9.1.2.6 = 255
SNMPv2-SMI::enterprises.27894.9.1.2.7 = 3
SNMPv2-SMI::enterprises.27894.9.1.2.8 = ChassisFan
SNMPv2-SMI::enterprises.27894.9.1.2.9 = Chassis Fan Failure
SNMPv2-SMI::enterprises.27894.9.1.2.10 = 5

but today it has changed :
Bindings:
SNMPv2-M

IB::snmpTrapOID.0 = TCCHASSIS-MIB::tcNotification TCCHASSIS-MIB::tcCardId = 0 TCCHASSIS-MIB::tcChassis = 0 TCCHASSIS-MIB::tcSlot = 255 TCCHASSIS-MIB::tcPort = 255 TCCHASSIS-MIB::tcNotificationId = alarmChassisFanFailure (3) TCCHASSIS-MIB::tcShortDescription = ChassisFan TCCHASSIS-MIB::tcLongDescription = Chassis Fan Failure TCCHASSIS-MIB::tcSeverity = critical (5)

all informations are on the same line. I have deleted old rule and created a new one it is the same. Prtg is 19.3.51.2830 version , does anyone have an idea to get back to first format ? Thanks in advance.

Article Comments

Hello,

Does the trap message in the SNMP Trap Receiver sensor look the same?
It looks like the OIDs for the individual results are being translated.
For example:

SNMPv2-SMI::enterprises.27894.9.1.2.7 = 3 --> TCCHASSIS-MIB::tcNotificationId = alarmChassisFanFailure (3)

Did you perhaps import the MIB files for these traps into PRTG?
For more information about this please see "How can I show the name of a received OID in PRTG".

Kind regards,
Sasa Ignjatovic, Tech Support Team


May, 2021 - Permalink

Hi Sasa, thanks for reply, yes i copied the specific mibs in the \mib of core server.

If i need to go back to generic mib instead of specific mib , do i have to remove these specific mibs from \MIB and then restart core services ?

Thanks for your help. Regards.


May, 2021 - Permalink

Hello,

"If i need to go back to generic mib instead of specific mib" -->Not sure what you mean with "generic MIB".
If you remove the specific MIB for the trap messages, then the OIDs will no longer be translated. In this case you may need to restart PRTG for the changes to take effect.

Kind regards,
Sasa Ignjatovic, Tech Support Team


May, 2021 - Permalink

Hello,

"If i need to go back to generic mib instead of specific mib" -->Not sure what you mean with "generic MIB".
If you remove the specific MIB for the trap messages, then the OIDs will no longer be translated. In this case you may need to restart PRTG for the changes to take effect.

Kind regards,
Sasa Ignjatovic, Tech Support Team


May, 2021 - Permalink