My SSHMemInfo have error. How to solve this ?

Modified on 2025-06-10 15:07:42 +0200

The details of the error as stated below

Failed to connect. Please check the SSH log of the target device or try the Compatibility Mode of the sensor's SSH engine and consider updating the target system's operating system. Reason: auth_password reached configured timeout (4) ssh_userauth_kbdint failed (-1)Invalid state in ssh_userauth_kbdint

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

Did you already try to use the "Compatibility Mode" either in the "Settings" tab of the sensor, or in the "Settings" tab of the device?

Kind regards,
Sasa Ignjatovic, Tech Support Team

Mar, 2021 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

My SSHMemInfo have error. How to solve this ?

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.