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Customization for Automatic Logout

Modified on 2025-06-10 15:09:16 +0200

Dear Support Team
Hi
Can i have a customization for Automatic Logout option? (Setup>User Interface>Website)
I want this option to be done for all of idle users but I do not want this to include monitoring users (on TVs or Video Walls)
Can i have some exception?
Thank a lot

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi,

you can configure the the Automatic Logout only globally for all users: https://www.paessler.com/manuals/prtg/system_website_settings#settings

To make sure your "monitoring users" don't get logged out, configure a page refresh on your TVs or Video Walls below the "Automatic Logout after Minutes".

Kind regards,
Matthias Kupfer - Team Tech Support

Mar, 2021 - Permalink

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Customization for Automatic Logout

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.