hallo
One of my customers has requested a report on the weekly throughput of one of his network devices.
Our company policy dictates that any potentially sensitive data is removed from communication with our customers, this includes device names and IP addresses (both private and public)
When generating a report with PRTG and sending it through Email, PRTG puts the hostname and (private) ip address of the PRTG server in the signature of the Email.
An example:
The line marked in yellow is the one containing the hostname and IP address of our PRTG server, I have them blacked out in this example for the same reason I'm asking this question in the first place. My question is; how can I change the signature of an Email report so that the yellowed line is no longer present?
With Regards
Jan Voorbeeld
Hello there,
For those emails and reports usually the "site name" is used. This can be changed in Setup | System Administration | User Interface. Please change the section PRTG site name and check if the changes were successful for the according mails.
Kind regards,
Birk Guttmann, Tech Support Team
Mar, 2021 - Permalink