I ran the PRTG Installer and finished it, but a npcap driver was not installed.
Is it mandatory to install the npcap during the PRTG installation?
Is the npcap only needed when using Packet Sniffer sensor?
Is it mandatory to install a npcap during the PRTG installation?
Modified on 2025-06-10 15:12:36 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi Jonathan,
It is not mandatory to install npcap. Npcap is only needed when you want to add a Packet Sniffer sensor.
Kind regards
Felix Wiesneth - Team Tech Support
Feb, 2021 - Permalink