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Active Directory Users Not Showing

Modified on 2025-06-10 15:13:39 +0200

I did the Active Directory integration. I can login with AD User. But users added to AD later are not showing in the PRTG Users section.

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Hi there,

A local user account for an Active Directory user is only created if this Active Directory user has successfully logged in to PRTG.
Further information can be found in the corresponding manual article.

Best,
Sebastian

Jan, 2021 - Permalink

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Active Directory Users Not Showing

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.