I'm tyring to connect to PRTG from ServiceNow using their built in connector. The inital call to pull data works fine but subsequent runs do not seem to be pulling any events via the PRTG API.

Is there a way I can see the request/response to/from the PRTG API within the logs? if so where are these stored?

Article Comments

Hello,

Thank you for your message.

The requests executed on the web server of PRTG are logged in the webserber.log file located under "C:\ProgramData\Paessler\PRTG Network Monitor\Logs\webserver". Here is a KB article regarding where PRTG stores its data: https://helpdesk.paessler.com/en/support/solutions/articles/7600006351163-how-and-where-does-prtg-store-its-data

Regards.


Jan, 2021 - Permalink

Thanks - i can see from these logs that I can see the calls to the Webserver which is useful.

Is there a way to log the response sent to an API call?


Jan, 2021 - Permalink

Regarding you question, I'm afraid that only incoming calls are logged and therefore it's not possible to have the response sent by PRTG.

Regards.


Jan, 2021 - Permalink