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User story
As an IT provider that uses PRTG, and is dependent on the priority system, i would like to have more control over my users which, at the moment, can change the priorities as the want.
Details of user story
At the place i work at, we use PRTG to monitor and react to certain things at our customers - and here we use the priorities in terms of what is critical and what's not.
However, we have sometimes experienced that the priority has been changed by mistake from some of the customers, which of course has access to their own probe.
My wish would i.e be that User Group 1 can set up to priority 5, while User Group 2 only can set up to priority 4 or less, depending on what we decide.
Status
Open
Article Comments
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
