I need to capture some metrics regarding the use of PRTG. When an alert is triggered, can i generate a report telling me how long it was before it was acknowledged, paused or cleared?

I will like to run this report for all alerts say over a week or month.

Thanks.

Article Comments

Hello,

Thank you for your message.

I'm afraid that PRTG doesn't have native report for this. However, you can use the custom tool Status2Email from PRTG Tools Family.

Please, have a look to this KB article: https://helpdesk.paessler.com/en/support/solutions/articles/39053-how-can-i-get-an-hourly-sensor-status-report-email-from-prtg

Kind regards.


Nov, 2020 - Permalink