I need to capture some metrics regarding the use of PRTG. When an alert is triggered, can i generate a report telling me how long it was before it was acknowledged, paused or cleared?

I will like to run this report for all alerts say over a week or month.

Thanks.


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Hello,

Thank you for your message.

I'm afraid that PRTG doesn't have native report for this. However, you can use the custom tool Status2Email from PRTG Tools Family.

Please, have a look to this KB article: https://helpdesk.paessler.com/en/support/solutions/articles/39053-how-can-i-get-an-hourly-sensor-status-report-email-from-prtg

Kind regards.


Nov, 2020 - Permalink