Remote probe install stuck on Npcap
Modified on 2025-06-10 15:20:39 +0200
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Hi all,
I've seen various post about this, but has not the outcome i'm looking for.
My problem:
Ive a VM for the PRTG remote probe, but this server also runs other apps. Wich uses WinCap/Npcap wich is already installed.
So during the install it is stuck on installing wincap.
Is there a way to install the probe without? of another resolution?
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Hello Rob,
Thank you for your message.
To prevent the installation of Npcap, I invite you to have a look at this KB article: https://helpdesk.paessler.com/en/support/solutions/articles/76000065241-how-can-i-disable-the-installation-of-npcap-before-updating-or-installing-prtg
Kind regards.
Nov, 2020 - Permalink