My ping jitter sensor shows "no reply from" error but the ping sensor I have for the same device is working fine. What am I missing here?
Ping Jitter sensor shows No Reply from error
Modified on 2025-06-10 15:22:34 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
As both sensors use the same protocol (ICMP Echo) to reach out to the target, both, or none of them should work.
As this is not the case, I'd like to take a deeper look on your configuration and logfiles. For this, I ask you to open a support ticket and forward me a Support Bundle of your PRTG installation. Please refer to this KB post, when doing so.
Kind regards,
Matthias Kupfer - Team Tech Support
Oct, 2020 - Permalink